Privacy

Careerhelp is run from Ontario, Canada. It is independent: not a school, a government service, a university or a recruiter, and nobody pays to appear on it.

Nothing that identifies you. To be specific:

• There are no accounts, so there is nothing to sign up for and no name, email or password to give.
• The fonts are part of the site's own files, so loading a page does not tell Google or anyone else that you visited.
• There are no contact forms or comment boxes, and nothing you type into the site is sent to us. The few things the site keeps for you stay in your own browser, listed below.

Visits are counted, though, and the next section says exactly how.

The site counts page views and visitors using Vercel Web Analytics, so it is possible to tell which careers people actually read and which ones nobody opens. What it records is the page you were on, the country you were in, the general type of device and browser, and the site you arrived from, if any.

It sets no cookies, it stores no identifier on your device, it does not follow you to other sites, and it does not build a profile of you. The numbers are only ever looked at as totals, and there is no way to pick a single person out of them.

A few things are saved in your browser's own storage so the site remembers them next time:

• In a career deck: that you have seen the "tap to continue" hint, so it is not shown again, and the regional route you added, such as the Quebec route, if you added one.
• In the supplementary applications workspace: the answers you draft beside each question, so they are there when you come back.
• In the course search: the programs you picked to keep an eye on.

None of it leaves your device or is sent anywhere, we never see it, and clearing your browsing data removes it. On a shared computer, clear it when you finish, or download your drafts first.

On the comparers and the program finder you can add short notes to a page before sharing it. The notes are written into the link itself, in the part after the # sign, which browsers never send to a server. So we never receive, see or store them, and neither does our hosting company. Anyone you give the link to can read the notes, so leave out anything you would not put in an email.

"Send to a student" opens your own email program, or copies a message for you to paste. Nothing is sent through us and no email address reaches us.

The site is hosted on Vercel. Like every web host, their servers record ordinary request information when a page is served, including your internet protocol address, the page requested, the time, and which browser you are using. That is standard server logging, it is needed to deliver the site and keep it running, and it happens before any of this site's own code executes. Vercel handles that data under its own privacy policy.

A board's privacy officer can read the above as: Careerhelpcollects no personal information as defined by Ontario's Municipal Freedom of Information and Protection of Privacy Act (MFIPPA); the host's request logs, kept for one hour, are the only place a visitor's IP (internet protocol) address exists, and Careerhelp does not read them. Because the board shares no student information with the site, no parent notice should be needed under Ontario's digital security rules for schools. A ready-to-paste row for a board's list of approved tools, the hosting facts and where logs are kept are on the page for schools and boards, and the standing promises on the commitments page. A board's privacy questionnaire is answered in full within five school days.

Every career lists the sources its numbers come from, and those links go to other organizations: government wage surveys, regulators, colleges, trade bodies. Following one takes you somewhere this policy does not cover, and that site will have its own rules. Linking to a source is not an endorsement of the organization behind it.

Careerhelp is for anyone thinking about a career, at any age. It is not aimed at children under 13, and because it collects nothing that identifies anyone, it does not knowingly hold personal information about anyone, including children.

Beyond the counting described above, the site sets no cookies. There is no advertising on the site and none is planned, so no ad network sees your visit.

If a service that sets cookies is ever added, for example a school login, this page will be updated in the same change, before it goes live, and will name the company involved and say what it does. Where the law requires your consent first, you will be asked before anything is set, and you will be able to change your answer later.

Privacy law in Canada, the United States, the United Kingdom and the European Union gives you rights over personal information held about you, including asking to see it or have it deleted. Those rights apply here. In practice there is very little to hand over or erase, because the site itself holds nothing that identifies you. If you want to ask anyway, get in touch and you will get a straight answer.

If this policy changes, the date at the top changes with it. There is no mailing list to notify, so the honest thing is to say that the date is the record.

Email hello@career.help.