Education · 1 of 4
The path
Short training, then an exam in some provinces, then years of building a client list.
- 1
High school diploma
Grade 12
Geography, a second language and any retail or service job. Travelling yourself helps, but is not required.
- 2
Travel and tourism program, optional
1 to 2 years
A 1 or 2 year college certificate or diploma. Some agencies hire without it and train you, especially in call centre roles.
- 3
Provincial exam if you are in Ontario
Weeks
Since January 5, 2026, anyone who sells travel at an Ontario registered agency must, by law, complete the TICO (Travel Industry Council of Ontario) Certification Program and its exam.
- 4
Work at a registered agency
1 to 3 years
You learn the booking systems, the suppliers and the fine print on cancellation rules.
- 5
Specialize
Year 2 onward
Cruises, corporate travel, weddings, adventure, a region you know well.