Education · 1 of 4
The path
You can be working in a few weeks. Everything after that is on the job.
- 1
High school diploma
Grade 12
Most hotels want one, some will hire without it. Any customer service job on your resume helps more than marks.
- 2
Apply and interview
Weeks
Hotels hire year round and heavily before summer. Willingness to work nights, weekends and holidays is what gets you picked.
- 3
On the job training
2 to 4 weeks
One to three weeks shadowing, learning the property management system, the room types and the complaint scripts.
- 4
Add a specialty
Year 1 to 2
Night audit, reservations or concierge work. Each one raises your rate and widens where you can go next.
- 5
Supervisor
2 to 4 years
Front office supervisor, then assistant manager. This is the standard route into hotel management.