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Skills that open doors

  • Docs as code

    Writing in Markdown, storing it in Git and publishing through the same pipeline developers use.

  • API documentation

    Documenting an API (application programming interface) for other developers.

  • Reading code

    Enough Python or JavaScript to test the instructions yourself instead of asking an engineer.

  • Information architecture

    Designing how a whole help centre is organised, not just writing pages for it.

  • Regulated industries

    Medical devices, aerospace and pharmaceuticals, where the documentation is audited.