Retail Store Manager

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Education · 1 of 4

The path

Hire-then-promote. You can be a manager in your mid-20s without a degree.

  1. 1

    High school, with a part-time job

    Grades 11 and 12

    Get on the floor at 16 or 17. Show up, sell, and get noticed.

  2. 2

    Sales associate to key holder

    1 to 2 years

    Opening and closing the store, handling cash, covering for the manager.

  3. 3

    Supervisor or assistant manager

    1 to 3 years

    Scheduling, training new staff, handling complaints. Some chains run formal management training programs at this stage.

  4. 4

    Store manager

    Year 3 to 6

    Full responsibility for sales, staff, stock and the profit line. Often starts at a smaller store.

  5. 5

    Bigger store, district manager or head office

    Ongoing

    The ladder continues into multi-store and regional roles.