Extras · 1 of 4

A typical day

There is no typical day, which is part of the appeal and the strain. In one morning you might quote a job, chase an unpaid invoice, fix a broken website and train a new hire. Afternoons go on the actual work customers pay for. Evenings are bookkeeping, ordering and answering messages. In the early years, the owner is also the sales team, the support team and the cleaner.