Optional · 1 of 3

Skills that make you hard to replace

• Manufacturer training

  Brand-specific catalogue and warranty courses from carmakers and equipment builders. Usually paid for by the dealer.

• Inventory control

  Knowing what to stock, what to return and when to order is what separates a counter person from a parts manager.

• Heavy truck and equipment parts

  A separate certification and a separate, better paid world.

• Wholesale and fleet accounts

  Selling to independent shops and fleets, often with commission on top.