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A typical day

Open the shop, check the jobs that came back from the lab overnight, and inspect each pair against the prescription before anyone collects it. Then customers: helping someone choose frames that suit their face and their budget, taking pupil measurements, explaining why the thin lenses cost more. Repairs and adjustments all day, most of them free and most of them thirty seconds. Teaching a nervous teenager to put in contact lenses for the first time. Insurance forms, orders to the lab, and a fair amount of standing.