Extras · 1 of 4

A typical day

Six to eight calls, each in a different house. Load the van with likely parts, drive to the first address, listen to what the customer noticed, then test. Most of the skill is diagnosis: deciding whether it is a $30 valve, a $400 control board, or an appliance not worth fixing. Order what you do not have, book the return visit, write the invoice on a tablet, drive to the next one. Home for dinner most nights.