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A typical day

Spa opens at 9 or 10am. Back-to-back appointments: a facial, two waxes, a lash fill, a pedicure. Between each, strip the bed, disinfect tools, reset the room. Retail conversation at checkout. Evenings and Saturdays are the busiest. Quiet January afternoons on commission mean small paycheques. Hands in water and product all day.